For many patients, finding the time to see a GP for routine matters can be a challenge. At its worst, this could have a significant impact on people who may be tempted to ignore a health issue.
Alongside Taurus Healthcare, we wanted to understand how an enhanced access service for general practice could offer even more flexibility and availability for appointments both in and out of GP hours.
Healthwatch has helped NHS England and NHS Improvement understand people’s current experiences of accessing dental care in Herefordshire and their thoughts about future commissioning plans.
We published 4 reports about the improvements people would like to see to health and social care services, set up the Herefordshire Community Partnership, gained a reach of 252,900 across social media channels, and provided 188 people with information and advice.