The current Taurus Healthcare seven-day improved access scheme offers appointments across six different hub locations in Herefordshire on both evenings and weekends when GP surgeries are closed. The only criteria is that you need to be registered with a Herefordshire GP to get an appointment.
Taurus Healthcare wanted to understand how enhanced access to general practice could offer even more flexibility and availability of appointments to patients across Herefordshire both in and out of GP surgery hours.
To understand what patients require, Healthwatch Herefordshire undertook a three-week engagement project, gathering information through a survey designed in conjunction with Taurus Healthcare. The survey was available online and also in hard copy form and a total of 565 responses were received.