In collaboration with the Outpatient Transformation Team at Wye Valley Trust, we took part in an exercise to ask patients about their experiences of outpatient services.
- Engagement took place between May and September 2022 and based on a questionnaire co-designed by Wye Valley Trust
- 121 people completed surveys
- 24 people commented on social media
- Keys finding centred on appointment communication, finding appointment rooms, waiting areas, delays, and managing different health conditions
Outpatient Service Engagement Report