As part of our ongoing work with Turning Point (Herefordshire's recovery service,) we produced a report gathering feedback from service users and service partners.
Healthwatch identified and supported individuals who were digitally deprived and enabled them to access online services, information, and advice to help with their health and wellbeing.
Healthwatch Herefordshire carried out this project in partnership with Wye Valley Trust. We gathered views and experiences of Herefordshire people that have experienced Heart Failure rehabilitation. We looked at ongoing self-management and engagements in Heart Failure care.
In collaboration with the Outpatient Transformation Team at Wye Valley Trust, we took part in an exercise to ask patients about their experiences of outpatient services.
Alongside Taurus Healthcare, we wanted to understand how an enhanced access service for general practice could offer even more flexibility and availability for appointments both in and out of GP hours.
We published 4 reports about the improvements people would like to see to health and social care services, set up the Herefordshire Community Partnership, gained a reach of 252,900 across social media channels, and provided 188 people with information and advice.
We engaged with over 675 people to gather opinions on a new approach to dental commissioning and identify key areas of importance in accessing dental care.
We conducted semi-structured interviews with GPs/GP practice staff from Hereford Medical Group, community pharmacy teams, and patients to evaluate the Community Pharmacy Consultation Service (CPCS).
Healthwatch Herefordshire’s Diversity and Inclusion policy aspires to meet and exceed the requirements of the Equalities Act 2010. We carried out work to identify ways in which we could do this.
We published 7 reports about health and care services, 64 people shared their experiences with us and we had a reach of 509 430 across our social media channels.