As part of our ongoing work with Turning Point (Herefordshire's recovery service,) we produced a report gathering feedback from service users and service partners.
- Engagement took place between May and October 2022
- We spoke to key stakeholders such as Vennture
- Findings highlighted a high turnover of staff, the need to match service users with the right members of staff, the importance of multi-agency meetings and a requirement for improved communication
Some individuals find it very difficult to access support without help. Some report having lots of different key workers over time.