We worked in partnership with Wye Valley NHS Trust to engage with people about a wide range of aspects relating to hospital discharge.
- Healthwatch Herefordshire collaborated with Wye Valley Trust to help improve patient experience.
- Engagement took place between October 2020 and February 2021
- We collected 61 patient stories which were made up of 58 telephone interviews and 3 via email.
- Key findings focused on topics including medication; the discharge lounge; transport; communication; aftercare and carers.