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Advice and Information

A mother with her son and daughter in a park

Someone I love has died - where can I find support

Take a look at our advice article on the organisations and groups that can support you if you’re grieving.
27 April 2022
Three Healthwatch staff members standing outside a hospital

Where can I go to get help for my health out of hours?

Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
8 April 2022
An elderly woman smiling at the camera

The Accessible Information Standard - What you can expect from services

The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care.
18 January 2022
Woman walking with a stick across a courtyard

What is adult social care?

Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.
7 October 2021
Elderly gentleman standing in front of a Healthwatch banner

What to expect when waiting for care

Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.
6 September 2021
Man standing infront of an ambulance

What should I expect after being referred for mental health support?

Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.
2 September 2021
A nurse standing in a hallway in a hospital

Top tips to get the most out of your GP appointment

Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.
26 July 2021
Healthwatch Volunteer at a community event speaking to a woman in a wheelchair

What support can I get as a carer?

Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.
25 November 2020
Man and woman sitting in a busy room

Getting the most out of the virtual health and care experience

With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
28 July 2020
Healthwatch staff member standing outside

What is domestic abuse and how can I get support?

If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.
4 May 2020
Two women walking next to an ambulance

Do you need help travelling to NHS services?

Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
26 September 2019
Dental tools

What should you expect when it comes to care for your teeth?

Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
24 July 2019

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