Our Annual Report 2018-2019

We published 8 reports, provided 143 residents with reliable advice and information and listened to the experiences of 35 people through our Feedback Centre.


Read our annual report to find out more about our work between April 2020 and March 2021.

About us

We are the independent champion for people who use health and social care services in Herefordshire.

We are here to find out what matters to people, and help make sure their views shape the support they need. We also help people find the information they need about local services.

  • 143 residents were provided with trustworthy information and advice.
  • 35 people shared their experiences of health and social care services on our Feedback Centre
  • We published 8 reports about the improvements people would like to see in health and care.
  • We had 10 outstanding volunteers, who contributed over 300 hours of their time to help us in our work
  • We had a reach of 220,489 across our social media channels

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