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Thank you for listening to my concerns and directing me to PALS at Wye Valley Trust to make a formal complaint. I feel like my concerns have been noted and addressed.
Latest reports and publication
Quarterly Report (July - September 2025)
Read all about the project work, activity, impact and engagement of…
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Community Health Champions Project
Community Health Champions Project Report, a pilot initiative…
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Advice and information
NHS support for refugees and people seeking asylum
Are you a refugee or seeking asylum in England? Learn about how to access NHS care and what services you’re entitled to.
What choices do you have at your GP practice?
We've published new research showing that there are significant gaps between the choices patients want when booking a GP appointment and the…
Patient Participation Group Toolkit
What is the PPG Toolkit?
Our Patient Participation Group (PPG) Toolkit is a practical guide for GP practices and patients to set up, support,…
Our Patient Participation Group (PPG) Toolkit is a practical guide for GP practices and patients to set up, support,…
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