1. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  2. Hospital Discharge Report

    Report -

    We worked in partnership with Wye Valley NHS Trust to engage with people about a wide range of aspects relating to hospital discharge.

  3. Outpatient Service Engagement

    Report -

    Wye Valley trust are currently reviewing Outpatients services and Healthwatch Herefordshire has undertaken an exercise to ask patients about their experience of using the service in the last 6 months.

  4. Patient Experiences of Outpatient Clinics in Hereford Hospital

    Report -

    From 11 – 22 March 2019, we undertook several Enter & View visits at Hereford County Hospital. We were gathering views and experiences of patients using outpatient clinics at the hospital.

  5. What are the reasons for missed hospital appointments?

    News -

    We are working with Wye Valley Trust to understand why so many patients miss their appointments and are therefore recorded as a DNA (Did Not Attend).

  6. Outpatient Service Engagement

    Report -

    In collaboration with the Outpatient Transformation Team at Wye Valley Trust, we took part in an exercise to ask patients about their experiences of outpatient services.

  7. Age well - Heart Failure Rehabilitation Services

    Report -

    Healthwatch Herefordshire carried out this project in partnership with Wye Valley Trust. We gathered views and experiences of Herefordshire people that have experienced Heart Failure rehabilitation. We looked at ongoing self-management and engagements in Heart Failure care.

  8. Annual Report 2022-23

    Report -

    In 2022-23, we engaged with 1,695 people providing information, advice or gathering views on accessing health and care services.

  9. Patient Cancer Journey Stories Report

    Report -

    Healthwatch Herefordshire carried out this project in partnership with Wye Valley Trust to gather the views and experiences of Herefordshire people that have experienced Cancer treatment in Herefordshire.

  10. Share your feedback to improve care in your community

    News -

    ‘Share for Better Care’, a new campaign launched by Healthwatch to help address health inequalities across England.

  11. Responding to the NHS Constitution Consultation

    News -

    The Government has launched a consultation on the NHS Constitution, which sets out your rights as an NHS patient. Read why it's important to have your say.

  12. Someone I love has died - where can I find support

    Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

  13. What is Long Covid and what help is available?

    Advice and Information -

    Confused about Long Covid? Find out the common symptoms and how to get support.

  14. Covid-19 Survey Report

    Report -

    In response to the Covid-19 Pandemic, Healthwatch Herefordshire developed a survey (based on a Healthwatch England template) to gather views and experiences of Herefordshire residents on health and social care services during this challenging period.

  15. Health checks and Covid vaccinations for those with a learning disability

    News -

    Healthwatch Herefordshire wants to listen to the views of people with a learning disability. We particularly want to understand their views on annual health checks and Covid vaccinations.

  16. Learning disability annual health checks and Covid -19 vaccine experiences

    Report -

    Healthwatch Herefordshire carried out this project in partnership with Taurus Healthcare and WBC (Wargrave, Cantilupe and Belmont) and gathered the views and experiences of 40 people with that have experienced annual learning disability health checks and covid vaccines in Herefordshire.