1. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  2. Falls Prevention

    Report -

    In 2020 Healthwatch spoke to 172 people about their experience of falls and their understanding of measures to prevent them. We also gathered views about their feelings on social isolation.

  3. Living with and Beyond Cancer

    Report -

    The Living With and Beyond Cancer team of Wye Valley Trust and Macmillan jointly hosted two focus groups in Hereford with Healthwatch, for people who have or have had cancer and family and friends to share their experiences and views on cancer care.

  4. Home from Hospital Report

    Report -

    Healthwatch Herefordshire shared our findings from those who received a service from the Home from Hospital pilot that was co-ordinated by Age UK Herefordshire & Worcestershire in 2023.

  5. Responding to the NHS Constitution Consultation

    News -

    The Government has launched a consultation on the NHS Constitution, which sets out your rights as an NHS patient. Read why it's important to have your say.

  6. What should you expect from home care services?

    Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.

  7. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  8. Hospital Discharge Report

    Report -

    We worked in partnership with Wye Valley NHS Trust to engage with people about a wide range of aspects relating to hospital discharge.

  9. Outpatient Service Engagement

    Report -

    Wye Valley trust are currently reviewing Outpatients services and Healthwatch Herefordshire has undertaken an exercise to ask patients about their experience of using the service in the last 6 months.

  10. Patient Experiences of Outpatient Clinics in Hereford Hospital

    Report -

    From 11 – 22 March 2019, we undertook several Enter & View visits at Hereford County Hospital. We were gathering views and experiences of patients using outpatient clinics at the hospital.

  11. What are the reasons for missed hospital appointments?

    News -

    We are working with Wye Valley Trust to understand why so many patients miss their appointments and are therefore recorded as a DNA (Did Not Attend).

  12. Outpatient Service Engagement

    Report -

    In collaboration with the Outpatient Transformation Team at Wye Valley Trust, we took part in an exercise to ask patients about their experiences of outpatient services.

  13. Age well - Heart Failure Rehabilitation Services

    Report -

    Healthwatch Herefordshire carried out this project in partnership with Wye Valley Trust. We gathered views and experiences of Herefordshire people that have experienced Heart Failure rehabilitation. We looked at ongoing self-management and engagements in Heart Failure care.

  14. Annual Report 2022-23

    Report -

    In 2022-23, we engaged with 1,695 people providing information, advice or gathering views on accessing health and care services.

  15. Patient Cancer Journey Stories Report

    Report -

    Healthwatch Herefordshire carried out this project in partnership with Wye Valley Trust to gather the views and experiences of Herefordshire people that have experienced Cancer treatment in Herefordshire.

  16. Share your feedback to improve care in your community

    News -

    ‘Share for Better Care’, a new campaign launched by Healthwatch to help address health inequalities across England.