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Your Champion for Health & Social Care

Tel: 01432 277 044 Email: info@healthwatchherefordshire.co.uk

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  • Safeguarding. If you believe someone may be at immediate risk of harm please contact the Herefordshire safeguarding team Telephone: 01432 260715 Monday-Friday 9am - 5pm out of hours 0330 123 9309 For more information click here

  • Herefordshire Council customer services Telephone 01432 260500. Adult Social Care Service queries and concerns can be directed through  the customer service department. Opening hours Monday to Thursday 8.30am to 5.15pm Friday 8.30am to 4.45pm

           Advice and Referrals Team: 01432 260101

           Learning Disabilities Team: 01432 260320

           Herefordshire Housing repairs tel: 01432 352555

           Homelessness or eviction tel: 01432 353608

  • Onside Advocacy provides advocacy support for those people in Herefordshire who are eligable for Social Care. Onside is commissioned in Herefordshire to provide Independent Complaints Advocacy Service for NHS complaints Telephone 01905 27525 email: info@anside-advocacy.org.uk

  • NYAS - National Youth Advocacy Service: Freephone 0808 808 1001 Mon-Fri 9am-8pm Saturdays 10am-4pm (Excluding Bank Holidays) Email: help@nyas.net

  • Counselling & Psychotherapy: http://www.counselling-directory.org.uk/ Counselling Directory only lists counsellors and psychotherapists who are members of a recognised professional body or those who have sent us copies of their qualifications and insurance cover

  • hvoss - Herefordshire Voluntary Organisations Support Service - Supporting the voluntary sector organisations in Herefordshire. Telephone: 01432 343932 www.hvoss.org.uk

  • Herefordshire Carers Support provide support for unpaid carers in Herefordshire. They can provide information, support and advice. Telephone: 01432 364 487 www.herefordshirecarerssupport.org

  • The Care Quality Commission regulates and checks all hospitals, dentists, GP's, care homes and care services to ensure they meet national standards. You can find out what they have to say about these services in your area by visiting their website. How to raise a cocnern with the CQC guide: http://www.healthwatchherefordshire.co.uk/news/article/raising-concern-care-quality-commission-how-guide

  • National Autistic Society  are the leading UK charity for people with autism (including Asperger syndrome) and their families. They provide informationsupport and pioneering services, and campaign for a better world for people with autism.

  • ASPIE   is the site of A.S.P.I.E. a group based in Worcester UK which exists to assist people with Asperger Syndrome and HFA with developing friendships. They meet on Wednesdays 1:00 - 9pm in Worcester. Telephone: 01905 27825 on wednesdays 1-9pm or email: contact@aspie.org.uk

  • Hereford Disability United is a voice for disabled people and provides opportunity to speak out on local and national disability issues. It is run by people with disabilities, for people with disabilities. Members are from a broard variety of backgrounds with a wide range of experience and skills, intent on improving life within the county. Telephone07817 473813 Email: sylvia.nicholls@btinternet.com

  • TPG DisableAids Ltd are a leading supplier of disability aids and mobility equipment for Herefordshire, Gloucestershire, Worcestershire, Shropshire and Wales Contact us: Plough Lane  Hereford,  HR4 0ED Telephone: 01432 351666

  • Local Government Ombudsman If you have a problem with a council service, you should first complain to the council. But if you are still not satisfied, they may be able to help. Call their helpline on 0300 061 0614 if you want help with making a complaint. The helpline is open from 8.30am to 5.00pm, Monday to Friday. You can also make your complaint online.

  • Welcome to Herefordshire is a website designed for those who have recently moved to the county from outside the UK or who are thinking of making Herefordshire their home. It provides useful information about a range of services.

  • AGE UK Age Concern and Help the Aged are now Age UK. Services, information and advice for people over 50 their friends family and carers about; benefits, care, age discrimination. Herefordshire and Worcestershire Age UK can be contacted by Telephone: 0800 008 6077 or 01432 351774 or Email: office@ageukhw.org.uk

  • CAB Offering free and completely independent advice and information on a range of subjects at locations throughout the county. 8 St Owen Street, Hereford HR1 2PJ. Telephone 01432 270536

  • Contact your MP or MEP for Herefordshire click here for contact details

  • HALC Herefordshire Association of Local Councils represents and works with parish and town councils in the county. Provides advice on matters such as employment, health and safety, and services. Telephone 04132 353492.

  • Macmillan Cancer Support in Herefordshire Telephone: 0300 1000 200 Mon-Fri 9am-5pm    


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